Here at Spaw 4 Paws, we schedule every day by appointment in a time slot individualized to their size, coat type, and temperament in order to give them our utmost undivided attention, which keeps stress levels to a minimum by completing the groom as quickly and efficiently as possible.
Time is extremely precious to us, and in order to remain as efficient as possible, we ask you, our clients, to respect the scheduled appointment time.
Cancellation/ Rescheduling Policy:
Due to the fact that we have full schedules, a lengthy waiting list and unavailability to accept any new clients at this time, we require a 24 hour notice. If you cancel or reschedule your appointment with in 24 hours of your scheduled appointment time a Cancellation Fee per dog will be charged or added onto your next grooming appointment. Here going forward you will be asked to hold a card number on file when scheduling an appointments in order to save your slot.
No Show Policy:
If you do not show up for your appointment, same Cancellation Fee per dog will be charged or applied to your next grooming appointment.
Because we schedule dogs back to back and do appointments straight through, arriving late to your appointment can shift our entire schedule, which is an inconvenience to us and clients that are scheduled after your appointment. In order to keep appointment times running smoothly, we ask that you show up to your appointment on time, we also offer you to be able to drop off early if that works best with your schedule, just let us know ahead of time. If you are going to be 15 mins or later to an appointment we may have to ask you to reschedule and a cancellation fee per dog will be charged or applied to your future appointment.
Cancellation Fees: $25 fee for a 1.5 hour or less appointment slot, $50 fee for over 1.5 hour appointment slot.
NO FLEA POLICY:
Dogs with fleas will be sent home immediately and charged a $25 Disinfecting Fee if the fleas are spotted before the grooming process has started, if we notice fleas during the grooming process, a Flea Bath will be given and dog will be sent home.
We accept all types of payment Cash, Check, or Credit Card.
*There is a $15 Service Fee for bounced checks.
All dogs must be current on their Rabies Vaccine.
All dogs must be on a leash at all times.